Application services

Application services

Do you want to rationalise the number of point or departmental applications present within your organisation? Chances are you have a variety of critical information sources within your organisation that currently exist in isolation, thereby making it difficult or impossible to extract and share valuable data seamlessly across the business.

How do you deliver an infrastructure platform that delivers a consistent end-user application experience while enabling development that follows standard IT administration processes?

You're looking to IT to provide an end-to-end integrated platform to help you with this consolidation providing the benefit of doing more with less by:

  • reducing the amount of end user training required across point solutions
  • reducing the IT administration function of these applications by having a single set of policies to manage the platform
  • reducing the developer function by having a consistent developer experience across all point solutions

Point solutions your organisation may be looking to consolidate include:

  • enterprise content management
  • web content management
  • business process management
  • business intelligence
  • enterprise social computing
  • ad hoc / agile application developments

We help you deliver organisational value by enabling you to collaborate more effectively with your communities of influence, operate more efficiently through process automation, and improve insight on organisational knowledge and the key success measures that drive your business.

Our application services include:

  • Consulting services: we assess your organisational maturity, identify your knowledge management, business process, business intelligence, collaboration and social computing requirements, and put in a place a roadmap for secure implementation of the most appropriate solutions.
  • Professional services: we design and deploy the solutions identified in the consulting engagement. Our services include planning, architecture, project management, business process automation, business intelligence, licensing, governance and staff augmentation.
  • Managed services: we supply proactive management of your platform to ensure that it remains stable and supports business continuity 24x7.
  • Cloud services: we offer you options in the cloud to deliver and manage key components of your application environment - providing you the ability to scale your services up or down as your business requires them.

We also assist you to manage training requirements as well as the cultural change associated with the adoption of new systems.


Working with us, you can harness organisational knowledge and information stored within structured data, unstructured data and your employees minds − leading to improved business insight and employee collaboration enabling you to:

  • maximise employee engagement, productivity and satisfaction, leading to reduced employee churn
  • collaborate more effectively with your customers and business partners through right access to business information and business processes

Managing your organisational knowledge through a cohesive application services platform and strategy will:

  • improve customer satisfaction through business efficiencies such as reduced call times in your contact centres
  • deliver demonstrable cost efficiencies through data consolidation, streamlined processes and automation

Our application services include:

  • Microsoft business productivity solutions: applications that enable communication and collaboration.
  • SharePoint Deployment Planning Services: service offerings for social computing, web content management, enterprise portals and enterprise search.
  • Notes Application Migration Service: taking you from the inception through transition phases for Notes application migration to the SharePoint platform using comprehensive planning, automated tools and best practices.

Our experts can also assist you in the following related technology areas:

  • Client computing: Extend the desktop experience securely, delivering the applications necessary to drive your business anytime, anywhere and on any device.
  • Unified communications and collaboration: Discover how we can help you to define and deliver the optimal strategy for these key applications and workloads that enable your business.
  • Cloud Services for Microsoft: A private or hybrid enterprise cloud service that provides a fully managed environment. It provides messaging, collaboration, PSTN voice, video and web conferencing through access to Microsoft communication and collaboration technologies … all on a pay-per-use basis.
  • Software services: A full-service approach to help extract greater value from the investments underpinning your applications and platforms.